FAQ

Below you will find a list of previous asked questions from our customers. If you cannot find your answer please contact us here


After Booking

When can I board the ship?
Is there parking available at the port?
How much luggage can I take with me?
What should I do if I need to amend or cancel my booking?
When will I receive my tickets?
Will I need to take an electrical adapter?

Before Booking

What is the difference between an outside and an inside cabin?
Are pregnant women able to travel on a cruise?
I have special dietary requirements, how should I let the cruise ship know?
What are the passport and visa requirements for my cruise?
What is the youngest age a child can travel?
What does it mean if a port has a tender?
Where can I get information on ABTA ?
I'm not a UK citizen or a resident of the UK; can I still book my cruise?
Why book with bonvoyage.uk?

Booking A Cruise

What is included in the price of my cruise?
What is not included in the price of my cruise?
Will there be lots on board to keep me entertained?
Are cruise ships wheelchair accessible?
Are transfers included in the price?
I'm a past passenger, do you need my membership number?
When will my reservation be confirmed?
Can bookings be linked with the cruise line?
Can I book multiple cabins?

Onboard

Will I need to pay a Service Charge onboard?
How do I pay for things onboard the ship?
Do I have to pay tips onboard?
What is the dress code?
What is the smoking policy onboard the ship?

Payment Methods

Can I pay a deposit?
What methods of payment do you accept?
How do I make a payment on the balance of my cruise?

Why Use bonvoyage.uk?

Bon Voyage has been designed from scratch to give you a unique cruise booking experience.

From selecting the exact cabin to choosing your pre/post hotels, all online, no hassle.

Member of ABTA

We are a member of ABTA so you can book your cruise in complete confidence.

Fantastic Prices

We don't have expensive call centres so can offer you the best prices online.

No Hidden Charges

We don't add hidden extras. All flights include hold and hand luggage.

Cruise Online

You can book lots of cheap deals online and even choose your cabin..

Alaska Cruises
Alaska Cruises

An Alaskan cruise is a once in a lifetime trip that will leave you with everlasting memories of rugged landscapes, bright blue glaciers, snow-capped mountains and no shortage of fascinating wildlife.

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Australia & New Zealand Cruises
Australia & New Zealand Cruises

Sailing into Sydney harbour is one of the most iconic cruise images; add to that the beauty of the Great Barrier Reef or the tranquility of Milford Sound and you've got an unforgettable cruise experience.

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Baltic Cruises
Baltic Cruises

The towns and cities of the Baltic region are filled with beautiful sights, from the cascading waterfalls and lush green landscapes of Norway to the extravagant palaces and museums of Russia.

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Canary Island Cruises
Canary Island Cruises

The Canary Islands are the perfect winter cruise destination thanks to the year-round sunny climate, and you'll be able to discover the interesting history behind the islands' unusual landscape.

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Caribbean Cruises
Caribbean Cruises

The Caribbean is filled with endless possibilities to explore quaint villages and towns, meet friendly locals, snorkel and dive in the clear blue water and discover the history of the islands.

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Mediterranean Cruises
Mediterranean Cruises

Take a cruise around the Mediterranean and prepare to discover an exciting mixture of diverse cultures, fascinating ancient history, world-famous landmarks, vibrant cities and, of course, mouth-watering cuisine.

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Panama Canal Cruises
Panama Canal Cruises

Sailing through the Panama Canal is an extraordinary experience, whether it's a full or partial transit. It will create unforgettable memories of vibrant rainforests, exotic wildlife and colourful plants.

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Transatlantic Cruises
Transatlantic Cruises

Sailing across the Atlantic is one of the most relaxing ways to travel between Europe and America, with your stress-free days at sea filled with as much or as little as you choose.

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World Cruises
World Cruises

A World Cruise provides you with the perfect opportunity to explore the many exotic destinations and unique cultures around the world, all from the comfort and luxury of a cruise ship.

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